Refund policy

Company Name: ECOMFORM LLC
Website: www.ecomform.cc
Contact Email: contact@ecomform.cc

1. Overview

ECOMFORM is a digital advertising and marketing agency providing professional services including campaign strategy, paid advertising management, consulting, media buying, and digital growth solutions across platforms such as Meta, Google, TikTok, and LinkedIn.

As a provider of digital and service-based solutions, our refund policy is outlined below.

2. Nature of Services

All services offered by ECOMFORM are intangible digital services. Once a project begins, time, expertise, resources, and strategic planning are allocated specifically to the client.

For this reason, refunds are limited and subject to the conditions described below.

3. Refund Eligibility

Refunds may be considered under the following circumstances:

  • A written cancellation request is received within 24 hours of payment and work has not yet started.

  • A duplicate payment was made in error.

  • ECOMFORM is unable to deliver the agreed service due to internal circumstances.

All refund requests must be submitted in writing to:
contact@biyaform.com

4. Non-Refundable Services

Refunds will not be granted in the following situations:

  • Advertising campaigns have been launched.

  • Strategic consultation or planning sessions have been conducted.

  • Creative materials or campaign assets have been developed.

  • Work has commenced on monthly service agreements.

  • Performance-related dissatisfaction, as advertising results depend on multiple external factors beyond our control (including market conditions, audience behavior, competition, and platform algorithms).

5. Advertising Budget & Third-Party Platforms

Advertising spend paid to third-party platforms (including Meta, Google, TikTok, LinkedIn, or other advertising networks) is non-refundable by ECOMFORM.

Such payments are governed by the individual refund policies of the respective platforms.

6. Subscription & Cancellation Policy

Clients may cancel ongoing services by submitting written notice at least 7 days before the next billing cycle.

Once a billing cycle has begun and services are in progress, fees for that period are non-refundable.

7. Approved Refund Processing

If a refund is approved:

  • It will be processed within 7–14 business days.

  • Refunds will be issued to the original payment method.

  • Processing times may vary depending on the financial institution.

8. Chargebacks & Disputes

Clients agree to contact ECOMFORM directly to resolve any billing concerns prior to initiating a chargeback or payment dispute.

Unauthorized chargebacks without prior communication may result in suspension or termination of services and formal dispute resolution.

9. Policy Updates

ECOMFORM reserves the right to modify this Return & Refund Policy at any time. Updates will be posted on this page with a revised effective date.

10. Contact Information

For any questions regarding this policy, please contact:

ECOMFORM
Email: contact@ecomform.cc
Website: www.ecomform.cc